Welcome To CoachMatic Support Area

Please watch the videos or use a support option below.

CoachMatic

Welcome to the CoachMatic support portal. Below you'll find our support options and training video for the fastest help. If you still need additional assistance, submit a ticket below or come ask your question inside our community.

SUPPORT PORTAL OPTIONS:

Access our CoachMatic Members Portal where you can access even more training content from our Founder, Mark Nicholson. Plus you'll be able to access your affiliate links once you've registered as an affiliate of CoachMatic to tell all your friends how amazing we are 😉

Experiencing an issue using CoachMatic or have a question about something your trying to do. Submit a ticket and one our of team will email you back asap with the answer.

Join our CoachMatic Facebook Community to meet the other members, ask questions, share wins and watch back even more private trainings to help you grow & scale your coaching business.

Get access to hands on support from our team. Whether that is support with using CoachMatic, building funnel, launching your ads or a 1:1 strategy call, our team is here to help you.

We have many help articles to help you if you get stuck as well which are likely the fastest way to find answers to your questions...

Live Support Calls:

Tech Tuesday

Every week at 4pm UK Time (11am EST)

A place where you can get Live hands on support from one of our tech experts to help you get the most out of your CoachMatic account. Prior to the call you'll be sent an email with a Zoom link to attend live, or you can watch from inside our Facebook Community as it is streamed live in there for everyone to watch live or at a later time.

Open Office Hours With Mark

Bi-weekly Live Call at 4pm GMT (11am EST)

A brand new type of call where you will get real advice around launching, growing & scaling your business. This is your opportunity to get your most pressing questions answered around strategy, marketing, sales, etc. Questions are answered on a first-come first-served bases. So show up early to make sure you don't miss out.

CoachMatic Training Videos:

YOUR FIRST STEPS

Follow this step-by-step video training that will show you how to set up the most important first steps when you get started using CoachMatic...

OVERVIEW

Platform Overview

Dashboard Overview

Navigation Overview

Launchpad Integrations

BUSINESS SETUP

Business Setup

Launchpad - Integrate Your Social Media.

Other Integrations

Download The App

Adding Users, Restrictions

Custom Values

Adding A Phone Number

Adding A Domain

CRM

CRM Overview & Navigation

Bulk Importing & Exporting Contacts

Deleting A Contact & Restoring Deleted Contacts

Adding A Contact

Smart Lists

Bulk Adding To Campaigns, WorkFlows

Custom Fields

Bulk Sending SMS & Emails

Adding and Using Tags

WEBSITE & FUNNEL BUILDER

Differences in a Funnel or Website

Website & Funnel Builder Overview

Sections, Rows, Elements

Adding Elements to Your Page

Creating Templates and Global Areas

Building A Form

Building A Survey

Connecting a Domain To Your Funnel Or Website

Building the Navigation For Your Website

Importing a Clickfunnel's Funnel

SEO Metadata On Each Page

Adding Tracking Code to Your Site

WORKFLOWS & AUTOMATION

What is a Workflow?

Workflow Tools

Creating a Workflow

Troubleshooting Workflows

Conditions & Dynamic Workflows

Adding Contacts to Workflows

Workflow Recipes

CALENDAR

Calendar Overview

Calendar Integrations

Adding Calendar to Websites

Team Calendars

EMAIL MARKETING

HTML Email Builder

Creating Templates

Custom Fields & Values

MEMBERSHIPS

Membership Overview

Membership Product Setup

Membership Offers

Membership Settings

Social Planner

Social Planner Overview

Integrate Social Accounts

Your First Post

Social Media Dashboard

Scheduling Posts

CONVERSATIONS

Conversations Overview

Conversations Templates

Custom Fields & Values

PIPELINE

What is a Pipeline?

Creating a Pipeline

Multiple Pipelines

Adding Customers to Pipelines

Automating Adding to Pipelines

REVIEWS

Review Setup

Sending Review Requests

Adding Reviews To Funnels & Websites

Automating Reviews

CHAT WIDGET

Chat Widget Overview

Setting Up Your Chat Widget

Adding Chat To Any Website

Become A CoachMatic Affiliate Today

Become a CoachMatic affiliate and earn 30% lifetime commissions for anyone you refer to CoachMatic and they become a paying member.

It's so easy to get started.

  1. Click this link > https://www.coachmatic.app/affiliate-signup

  2. Register your details.

  3. Share your links with people who could benefit from using CoachMatic.

  4. Sit back and let us handle the conversion.

  5. Get paid! 💲

Need additional support? Feel free to reach out and get expert help!

CONNECT

Reach out to us!

TICKET SUPPORT

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